COMMENTS: Feel free to tell us about our products and service. Profanity laced comments will be removed.

Sachin.Das@usa.xerox.com: "We receive quality products at competitive prices with prompt delivery. Totally satisfied."

Janeglia@aol.com: "The felt tubes have arrived, many thanks. I am using them on the stands for my Baroque timpani and the fitting is perfect. Thank you for your help with this purchase! The tubes go around the wooden quad-pods and the timpani bowls sit on the felt, Never touching the wood again ... no scratches, dings, etc. They also absorb the weight of the bowl thus allowing the bowl to be "somewhat" free floating. Many many thanks. Cheers! Jim Neglia"

Zollo@cc.net: "We love the Felties !!!! "Yours is a very fine product at an excellent price, but your responsive customer service and super-fast shipping sets you apart from the crowd. Thanks again. I'm sure we will be back for more !" Mary Zollo"

Satisfaction Guaranteed if item is defective. We will be happy to offer a full refund including return shipping charges equal to original USPS shipping charges.

Returns and Credits: Item must be unused and in original packaging. Call 501-225-2838 between 8:00 am - 5:30 pm Central time for RA #. If you get our voice mail, leave a message and we will call back. Item returned without RA # will be refused. Customers will also be responsibile for return shipping. OR request RA # by email

We accept Visa, MasterCard, Discover, American Express, PayPal, Checks and MO from U.S. Banks/Post Office.